Are you always on the hunt for the best new coaching tools and strategies to support your clients?
Then it might be time you start exploring the option of Voxer coaching.
If you’re getting tired of traditional coaching methods like Zoom calls, this unique messaging app will add a breath of fresh air into your coaching practice.
In this blog, we’ll cover:
- What is Voxer and how does it work?
- What is Voxer Coaching?
- 3 Ways To Offer Voxer Coaching To Your Clients
- The Biggest Do’s And Dont’s When It Comes To Voxer Coaching
Let’s dive into all things Voxer!
What is Voxer and how does it work?
Voxer is a messaging app that offers real-time voice messaging. They call themselves a “walkie-talkie” app and they’re revolutionizing the way all business professionals (but coaches in particular!) can communicate with their clients.
With Voxer, you can send voice, text, and multimedia messages, but the feature that makes it shine is its voice messaging feature.
It’s super simple and intuitive to use. All you have to do is push the big orange button in the right-hand corner and start speaking into your phone. The person on the other end will be able to hear you in real-time…making the conversations that much more fluid.
What is Voxer Coaching?
Voxer coaching is quickly becoming a popular alternative to more traditional coaching methods. With standard coaching packages, most coaches opt to coach their clients via Zoom calls. They might have some email support in-between sessions, or send the client homework and resources.
While live coaching on Zoom can be an intimate experience, with the opportunity for deep transformation…
It DOES have some drawbacks.
For one thing, we’re all busy.
Especially for entrepreneurs juggling multiple demands, having to hop on another 90-minute call to get coaching support can feel tough to squeeze into an already-busy schedule.
If you have kids at home, or you find your days busy running errands and taking appointments, Voxer coaching offers an incredibly convenient opportunity for busy business owners.
Voxer allows both you and your client to communicate on the go, rather than have to be parked at your desk to take a call.
And because you’re able to communicate in real-time, it can be just as powerful as having a conversation over Zoom.
How To Offer Voxer Coaching To Your Clients
If this new coaching and communication method has your interest piqued, you might be wondering…
What are some ways you can add this to your existing packages, or create a new offer altogether?
Add Voxer Support To Your Signature Coaching Offer
The first, and most common way that coaches offer Voxer support is to add it to their existing coaching package.
This can work in a couple of different ways.
Offering Voxer Support At The End of Your Service
You might choose to offer support at the end of your coaching container. For example, let’s say you offer your clients three coaching sessions to achieve a certain result in their life or business.
You might finish that up with 30 extra days of Voxer support.
This allows your client to get support from you as they implement a lot of the concepts you discussed together.
This is also a popular option for consultants or service providers!
Say, for example, you’re a Systems Strategist and you built out a new CRM for your client. You might give them two weeks of Voxer support so they can ask you any questions about issues that come up as they begin to put that system into application.
This allows for a smooth transition for your clients and for them to feel fully supported after the work you’ve done together!
Offering Voxer Support In-Between Sessions
Many coaches offer weekly coaching via Zoom to their clients. But when issues arise in-between calls, emails are not always the best way to hash something out!
Enter Voxer support.
By offering Voxer coaching in-between sessions, your client will truly feel like they have support every step of the way. You’ll be able to address triggers and situations that arise in the moment rather than waiting until your next coaching call.
Host Voxer Coaching VIP Days
Another option is to forgo traditional coaching packages that offer weekly Zoom sessions and go the VIP route.
VIP Days are becoming a popular choice for coaches who want to deliver an amazing transformation to their clients, fast.
Did you know that instead of spending the entire day on Zoom with your client, you could simply choose to be available for them all day on Voxer?
The options with Voxer VIP days are endless. You can strategize, brainstorm, or help them work through mindset blocks or obstacles.
Voxer VIP days allow your clients to still get a full day of access to you without the intensity of a six-hour Zoom session!
Integrate Voxer Into Your Group Coaching Program
Another creative way to use Voxer support with your clients is to integrate it within your group coaching program.
Elizabeth Goddard, a Multi-Offer Online Business Strategist, offers a variety of courses to help you use Voxer to support clients, including her Voxer Office Hours training.
She suggests ditching the standard Q&A calls and weekly group coaching sessions, and instead host “Office Hours” on Voxer where you’ll be able to make yourself available each week or month to answer client questions.
This way, your students/clients don’t have to hop on a weekly group call that lasts 90 minutes where dozens of people ask questions.
It’s also easier for your clients to get their questions answered on the go, they don’t need to make sure they’re home on Zoom! And getting access to you in real-time over Voxer is often preferable to sorting through a Zoom recording and getting a pre-recorded answer to their question.
Biggest Do’s And Dont’s When It Comes To Voxer Coaching
Now that we’ve answered what Voxer coaching is, and some of the most popular ways to offer it, let’s get into some of the biggest do’s and dont’s when it comes to supporting your clients via Voxer.
- DO use Voxer messaging for voice note communication related to coaching
Voxer is an amazing place to dive deeper into coaching concepts and support your clients with whatever goals you’re working towards!
- DON’T use Voxer for formal business communication
Certain things are better sent in writing via email. Don’t use Voxer for formal communication related to renewing a package, invoicing, business updates, or policies.
- DO set boundaries around Voxer communication
Just like anything in business, you need to be explicit with your Voxer boundaries.
Be sure to answer questions such as:
- What time will you be available during the day to answer questions via Voxer?
- How long, on average will it take you to respond? What can your clients expect in terms of response time?
When you properly set and manage expectations from the beginning, your client relationships will be that much more successful!
- DO make sure that Voxer coaching is a healthy energetic exchange for you
You’ll also want to make sure you address your Voxer communication preferences with your clients so that Voxer coaching feels like a fair energetic exchange.
For example, some coaches might not appreciate receiving 15 or 20-minute long voice notes. If that’s you, you might ask your clients to limit their Voxer messages to three or five minutes.
This way, you’ll be able to get the best service possible without overwhelming yourself!
No matter which strategy you use to incorporate Voxer into your business, you’ll be giving your clients a convenient option that also increases the sense of personal connection they feel with you and your brand.
It’s very easy to use and doesn’t disrupt clients’ day-to-day lives. And the busier modern life becomes, and the more attention spans shorten – the harder it is for many of us to be tied to our laptops on Zoom coaching calls.
With these benefits, it’s no surprise more and more coaches are hopping aboard the Voxer train!
What about you? Will you be adding Voxer coaching to your services? Let us know in the comments if you’re excited to try out this communication tool with your clients!
And just like any other coaching offer, be sure to make sure your clients sign a coaching contract when they sign up for your Voxer offer. Don’t let those boundaries get murky! Spell everything out, crystal clear, with our coaching contract template.
Check out our ready-to-use, lawyer-approved, plug-and-play legal contract templates! So you can upgrade your client contract while staying Protected & Profitable™✨
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*The information presented in this blog post is for educational & informational purposes only. This should not be a substitute for customized legal advice from a licensed professional in a private setting. If you need legal advice, please consult with an attorney. This is not a law firm.